FAQ
Q: How do I know the watch quality before shipping?
A: We provide a 100% transparent QC (Quality Control) process. After you place an order, our specialist will take high-definition photos and working videos of your actual watch (checking movement, alignment, and finishing) and send them to you via WhatsApp or email. We only ship out the package after you approve it.
Q: Is online payment safe and what payment methods do you accept?
A: To completely eliminate online payment risks, we currently use a secure manual coordination process alongside trusted methods like PayPal (with buyer protection) and Crypto (USDT/BTC). You can submit your order safely, and we will guide you through the secure payment steps during our one-on-one communication.
Q: What if there is a problem after I receive the watch?
A: Your rights are fully protected. If you encounter any functional issues upon receipt, or if it doesn’t match the confirmed QC media, you can contact us within 3 days. We offer hassle-free return and support policies to ensure your complete peace of mind.